We will not be held responsible for any losses or damages once an item has been dispatched for delivery if it is past 7 days after receipt of purchase, Postal errors can occur and you will need to contact us or the postal service or courier to follow up your item/delivery.
We aim to dispatch your shipment in a timely manner, once your payment has been fully received & cleared, Once an item has left us it is out of our control, you will be supplied a tracking number so you can track your order in transit. We have no control over the shipping companies, (delay in your order/shipment could be caused by weather conditions, natural disasters etc,) For any issues or questions please contact us via the contact us form.
We will not be held responsible if you chose NOT to read before purchasing & without reading our Policies or Terms and Conditions before your purchase from our website.
Shipping cost will be shown on checkout, Shipping cost varies, the more products that are purchased the higher the shipping cost unfortunately, due to us having our products shipped from overseas the shipping cost is quite high, If there are any errors, incorrect or no shipping cost shown on the checkout we will send you an updated invoice with shipping cost included. Unfortunately we will not process & dispatch your goods until the amount is paid in full & cleared, including any shipping cost/s that were not included on the checkout page. Unfortunately errors can occur and we will fix these error's as soon as we are notified. If there are any errors or warning messages on checkout page with shipping cost or shipping methods, please do not hesitate to contact us, one of our friendly customer service representatives will assist you.
We Deliver only within Australia. New Zealand shipping coming soon.
We DO NOT ship on weekends or public holidays. We do not have express shipping available at this time.
Delivery time can vary between 2-8 Business days (depending on your location) This is an estimated guide only and Subject to product availability.
Selected items for shipping cost may return a warning that there is no shipping amount or come up as free shipping which this may not be the case only the selected items will show if it is free shipping, When you add a product to the cart it may show Free Shipping and sometimes this is not the case as the system does not know your address until you login to your account or create an account with your address so then it calculates the location.
If you do get any error on the checkout with shipping and you can not checkout, please notify us by leaving a brief message. Thank you